Relationship-Based Care
The better method of care
Researched and evaluated by the scientists at the Centre for Health Evaluations and Outcome Sciences (CHEOS), a major Canadian research centre.
Proven to lead to an increase in satisfaction for both workers and residents.
What is RBC?
- A method of caring…
- Built on the central aspect of ‘affect’ and ‘emotion’ being paramount in the development and maintenance of therapeutic care giving.
- Outcomes are influenced by the relationship that the employee has with the resident.
- Warm, caring, and friendly – includes a ‘knowing’.
- Care/services take place in a holistically well manner.
Guiding Principles
Home is not a place; it is a feeling
Residents direct each moment
Emotional connections matter most
Three Essential Relationships
Employee with the resident (and family)
Employee with other staff
Employee with themselves
Relationships must be developed with genuine care and interest for well-being.
When nurtured, quality of life for all participants increase.
Why RelationShip-Based Care?
Independently evaluated by a third party (CHEOS).
Eden, Butterfly Household, Pioneer Network – are prescriptive and require a financial contribution to allow for the use of their models within a facility.
RBC is a not-for-profit development, intended for use in all care homes, lodges, and long-term care units
Main objective = an environment where the resident can be free from the medical model of care and where the employees experience a greater degree of satisfaction in the workplace.
No rigid rules.